Privacy Policy

Last Updated: July 4, 2026

Taiyuan Zhuochao Trading Co., Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zhuochao.shop (the “Site”) or engage our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information such as your name, email address, phone number, company name, and job title when you voluntarily submit it through our contact forms, service inquiries, or other communications with us.

1.2 Usage Data

When you visit our Site, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, the date and time of your visit, and other diagnostic data. This information helps us understand how visitors use our Site and improve our services.

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device. You can configure your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services and the Site
• To respond to your inquiries, comments, or questions
• To process service requests and manage our business relationship with you
• To improve our website, services, and user experience
• To send administrative information, such as updates to our terms, policies, or service changes
• To detect, prevent, and address technical issues, fraud, or security breaches
• To comply with legal obligations and protect our legal rights

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our processing of your personal data is based on the following lawful grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and ensuring the security of our systems.
• Legal Compliance: Where processing is required to comply with applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our company, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Restriction: Request that we restrict the processing of your data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your data for certain purposes, including direct marketing.
• Withdrawal of Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the time frame required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards, including Standard Contractual Clauses where required, to ensure your data receives an adequate level of protection.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Taiyuan Zhuochao Trading Co., Ltd.
Room 2, Unit 2, Building 13, Poly Dongjun, No.111 South Zhonghuan Street, Xiaodian District, Taiyuan, Shanxi, China
Email: support@zhuochao.shop
Phone: 15859075582